The Dubai Health Authority (DHA) announced that it has received ISO certification 2012/22301 for business continuity, proving once again that its hospitals and centers provide a high quality of health services.

The DHA received the accreditation after the capabilities of its facilities have proved that they can operate under any circumstances, including emergencies that need immediate response.

The certification reflects the level of medical services and technologies that DHA facilities offer. It is also a testimonial to the highly skilled doctors, nurses and staff who are internationally trained to deal with any emergency they may face.

This latest ISO certification is the fourth certification that the authority has received in general and the seventh certification that DHA’s primary health care centers received.

His Excellency Humaid Al Qatami, Chairman of the Board and Director General of the DHA said customer satisfaction remains the main priority that drives the authority to continue on striving to develop its services.

Al Qatami added that the authority has received a notable number of ISO accreditation in a short period of time, making it now one of the biggest international accredited medical networks.

The DHA received reaccreditation for the third and fourth time in 2016.

The authority also received many other international accreditations that include 10 primary health-care centres that received international accreditation from the Joint Commission International (JCI).

JCI is an organisation which works to improve patient safety and quality of health care in the international community by offering education, publications, advisory services, and international accreditation and certification.

The centres received the accreditation after meeting the rigorous standards of the JCI. They include the Primary Health Care Centres in Nad Al Hamar, Al Badaa, Al Barsha, Al Khawaneej, Al Safa, Al Twar, Al Mizhar, Al Mankhool, Al Mamzar and Al Lissaily.

Other DHA facilities that received international accreditation include the Dubai Gynecology & Fertility Centre, which received accreditation from the Canadian Authority for Accrediting Fertility Centres, making it the first specialized laboratory of its kind to receive the certification in the Middle East.

The Dubai Blood Donation Center received international accreditation from the American Association of Blood Banks, while Latifa and Hatta Hospitals received a Baby Friendly Hospital status— to name a few.

Furthermore, Dubai’s Public Healthcare Centres (PHC) became the first in the region to receive International Organisation for Standardisation (ISO) certifications.

The health centres run by DHA received six certifications in the fields of quality management, environmental management systems, occupational safety and health management systems, social responsibility, customer satisfaction and complaints management system.

First in the Mena region to receive ISO certifications, the centres that were awarded on October 6 include Nad Al Hamar, Al Badaa, Al Barsha, Al Khawaneej, Al Lissaily, Al Mamzar, Al Mankhool, Al Mizhar, Al Safa, Al Twar and Zaabeel.

Al Qatami congratulated DHA employees for all these achievements adding that the authority appreciates all the efforts of those who have helped DHA achieve its goals of having a happy and healthy society