Issue Death notification / Certificate / Certificate copy / lost replacement
Customer Segmentation
Individual Services
Sector
Fees
As per Fee Description
Service Channels
ServiceCenter
Service Delivery Timing
Service Provision Timing: This service is available 24 hours a day. For a replacement request, the service is available during working hours, 7:30 AM–3:30 PM.
Eligibility
- UAE Nationals: Men, Women, People of determination.
- Expatriates: Men, Women, People of determination.
- Residents: Men, Women, People of determination.
- Visitors: Men, Women, People of determination.
Help Centre
800 342 Toll free (24/7)
+971-45991200 Outside UAE (24/7)
Live chat
Description
This notification is issued for death cases that occur outside hospital facilities and are subsequently brought to hospital.
Required Documents
New Release
For Citizens:
- A copy of the Emirates ID or Family Book (for the deceased)
- A no-objection letter from Dubai Police authorizing the issuance of a death certificate
- A forensic report (Dubai Police)
- A copy of the recipient`s Emirates ID
For Expatriates:
- A copy of the Emirates ID or passport (for the deceased)
- A no-objection letter from Dubai Police authorizing the issuance of a death certificate
- A forensic report (Dubai Police) – if the death occurred outside a healthcare facility
- A copy of the recipient`s Emirates ID
Issuing replacement death certificates
For citizens or expatriates:
- Submitting a lost death certificate letter from Dubai Police (if available)
- A copy of the recipient`s ID
- A police letter confirming the lost document will be requested if a copy of the lost certificate is not available.
Reissuing copies of death certificates:
For citizens or expatriates
- A copy of the death certificate
- A copy of the recipient`s ID
Preparation Steps
Not Applicable
Fee Details
To issue a death certificate (new issue/first issue, in Arabic and English): free of charge
To issue a copy of a death certificate or a replacement: AED 70 per certificate.
Service Locations
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