Government Insurance Program - ENAYA
Customer Segmentation
Individual Services
Sector
Service Channels
CallCenter, Website, Kiosk, SmartApp
Service Delivery Timing
5 days
Eligibility
- UAE Nationals: Men, Women, Children, People of determination, Senior citizens.
- Residents: Men, Women, Children, People of determination, Senior citizens.
Help Centre
800 342 Toll free (24/7)
+971-45991200 Outside UAE (24/7)
Live chat
Description
The Emirate of Dubai has unified all government health insurance systems under one umbrella, which is the Unified Health Insurance System "Enaya", which included "Saada" program and other government insurance programs. This transformation aims to surround the insurance beneficiaries with one more advanced integrated system, and enable them to obtain high-quality medical services and high-level health care, according to a press release.
Required Documents
* ID card for Dubai citizens
* Family book
* Passport
* Request from the Human Resources Department for Dubai Government Employees
Preparation Steps
Beneficiary citizens of the Emirate of Dubai:Request the service through the kiosk in healthcare centers.Contact the call center (Dubai Health Authority) 800342.Contact the call center (Ainaya) 800436292.Beneficiaries of Dubai
Government employees:
Request the service through the human resources of the government entity.
Fee Details
N/A
Service Locations
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