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Dubai Health Authority - هيئة الصحة دبي

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30 Jan 2024

Dubai Health Authority to move towards online audits of health facilities in 2024

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Dubai, United Arab Emirates, January 30, 2024 : The Dubai Health Authority’s Health Regulation Sector will introduce the 2nd phase of its online regulatory transformation initiative in 2024.  Known as RASED 2, the electronic system will review and approve all the required documents provided by health facilities electronically. Documents will be accredited online for every health facility in Dubai.

The Authority made this announcement at the ongoing Arab Health Congress that’s taking place at Dubai World Trade Centre.

In addition to this, DHA will continue to carry out its online inspections for health facilities through the RASED initiative that was introduced in June 2021 , to move towards a digital system. While in-person inspections will also take place in parallel, the sector has adopted the digital method for areas where online inspections are possible. The DHA’s Health Regulation Sector regularly carries out inspections across hospitals, outpatient clinics, diagnostic centres and pharmacies in Dubai.

Dr. Marwan Al Mulla, CEO of Health Regulation Sector at the DHA said that that the second phase known as "RASED 2" aims to automatically audit health facilities through the "Sheryan” electronic system.

“At the DHA, we prioritize the use of technology and technological advancements to further bolster the health sector. In the first phase, we introduced online inspections, now we have introduced RASED 2-that provides online audit of all documentation including medical device contracts that are required by health facilities.  This will be applicable for all health facilities in the Emirate of Dubai and significantly add to their convenience, it will be less time-consuming and will be highly efficient.

“Additionally, in-person and random inspections will continue to take place. Our digital transformation drive is in line with the vision of the DHA and Dubai, we aim to deploy smart technologies and solutions and harness them to further develop the health system in the emirate.”

Al Mulla added that the system will greatly enhance efficiencies, speed-up processes, ensure compliance and will facilitate the authority’s digital drive with an aim to provide the highest quality of specialised and accessible high-quality care to patients and utilise technology to enhance hospital management and all regulatory processes to help further strengthen this pivotal sector.

How the system will work:

  • DHA’s health regulation department will introduce the automatic audit mechanism on the account of the health facility that is present on the DHA’s electronic health regulation portal known as Sheryan.
  • Once the system is introduced, all health facilities in Dubai will have to submit an application that includes the inclusion all its policies, FANR registration certificate, maintenance contracts, international accreditations and other required documents on the Sheryan portal.
  • The DHA’s Health Regulation Department will provide guidance and training on the mechanism of using the system.
  • Once the documents are uploaded, the facility will be notified whether it has successfully completed the audit or more requirements are needed.
  • The results of the audit will be valid for one month.
  • One month prior to the date of expiry of the contract , the DHA’s health regulation department will notify the registered medical facilities through the Sheryan system, via e-mail and text messages and inform them to upload all the required documents. The facility will have an additional month for renewal through the system.

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