Health Licensing Department

The department is responsible for healthcare facilities and professionals’ licensure evaluation and processing in line with the unified guideline and DHA standards and regulations. Licensing services are all offered through a comprehensive online system (Sheryan) which aims to upgrade the healthcare sector and its services in the emirate of Dubai

Clinical Audit and Control Department

The department is responsible for developing audit standards and maintaining regular inspection process of healthcare professionals and facilities identifying cases of medical malpractice, drug errors and managing medical complaints by taking necessary measures. In addition to the establishment of a classification and evaluation system of facilities to ensure effective and efficient healthcare services delivery in line with global best practices

Health Tourism Department

The department is responsible for strengthening governance and regulatory framework for health tourism services, healthcare facilities and facilitators that offer health tourism services in the emirate of Dubai. It focuses on developing and building a brand for health tourism services in alignment with Dubai’s brand and its position as a global destination for investment, trade and tourism. Its mandate also includes creating partnerships between government and private organizations to promote and support health tourism and to develop and create unique packages for health tourism services in alignment with the emirate’s brand and in collaboration with accredited healthcare providers and other health tourism providers and facilitators.

Health Informatics and Smart Health Department

The department is responsible for developing policies and applying a holistic governance framework in order to establish and manage the Health information Exchange Platform across the Emirate of Dubai, all in which support evidence-based decision making, ensure Health information security and patient privacy