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DHA launches smart pharmacy with the first robot in the Middle East for dispensing and prescribing medication


The Dubai Health Authority (DHA) inaugurated on Thursday a smart pharmacy with the first robot in the Middle East for dispensing and prescribing medication in Rashid Hospital. 

The robot, which can store up to 35,000 medicines and dispenses around 12 prescriptions in less than one minute, will start serving customers on Sunday.

The robot dispenses the prescribed medication with a click of a bottom based on a barcode, minimising any human error.

His Excellency Humaid Al Qatami, Chairman of the Board and Director General of the DHA announced that the authority will be adopting the robot in all DHA hospitals
Al Qatami added that the robot is one of the latest smart technologies adopted by the authority to meet the 2016/2021 strategy, which aims to achieve a happy and healthy society.

The smart pharmacy was inaugurated in the presence of Dr Ali Al Sayed, the Director of the Pharmaceutical Services Department of DHA, Dr Ahmad Bin Kalban CEO of Hospital Services Sector at DHA and Dr Alya Al Mazrouei CEO of Rashid Hospital.

Dr  Al Sayed said the robot can dispense up to 12 prescriptions in less than one minute, reducing customer’s waiting time. He added that the robot dispensing process will be paper free as the robot will store the prescription as soon as the doctor documents it electronically. He added that depending on the robot to dispense the medication, will allow the pharmacist to focus on giving the customers the correct instruction on how to take the medication.  

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