About UsPolicies and International Accreditation Who we areVision, Mission & ValuesOur PresidentDirector General's Message Dubai Health Strategy 2016 - 2021Strategic PartnersDHA LeadersCustomer Happiness CharterPolicies and International AccreditationProjects and InitiativesDubai Future AcceleratorsDubai Future Accelerator Image GalleryExpo 2020 Policies and International Accreditation Page ContentPolicies Patient and family bill of Rights & Responsibilities DHA integrated management system policy Business Continuity Management System (BCMS) Policy Knowledge Management System (KMS) Policy Innovation Management System (InMS) Policy Governance Standard Policy International Accreditations & Certificates Knowledge Management Guidelines :ISO 30401:2018 Innovation Guidelines : ISO 56002:2019 Governance Management Guidelines :BS 13500:2013 Integrated Management System Certificate[ISO 9001,14001,45001] Asset Management System Certificate on Festival Tower office (ISO 55001) Asset Management Certificate on Central Services Complex (ISO 55001) Information Technology Department Certificate[ ISO 20000] Information Security Management System Certificate (ISO 27001) The International Customer Experience Standard (ICXS:2019) Customer Satisfaction Management System Certificate (ISO 10002) Business Continuity Management System Certificate (ISO 22301) JCIA Certificate – Primary Healthcare Services Sector JCI Certificate-Hospital Network Accreditation [Dubai Hospital/Latifa Hospital/Hatta Hospital/Rashid Hospital] Accreditation from (American Association of Blood Banks) - Dubai Blood Donation Center Accreditation Canada International - Dubai Gynecology and Fertility Center JCI Accreditation Standards for Hospitals – Hatta Hospital JCI Accreditation Certificate for Dubai Hospital JCI Accreditation Certificate for Rashid Hospital JCI Accreditation Certificate for Latifa Hospital College of American Pathologists (CAP) Accreditation Certificates CAP Certificate Rashid Hospital Lab CAP Certificate- Medical Fitness Laboratory CAP Certificate Latifa Hospital lab CAP Certificate Hatta Hospital Lab CAP Accreditation certificate - PHC Al Barsha Laboratory CAP Accreditation Certificate - Dubai Genetic Centre CAP Accreditation certificate - PHC-Zabeel