Primary health care is essential healthcare based on practical, scientifically sound and socially acceptable methods and technology made universally accessible to all individuals and families in the community through their full participation and at a cost that the community and country can afford to maintain at every stage of their development in the spirit of self-reliance and self-determination. (Definition of Primary Health Care - WHO)
Primary Care has been defined as “the provision of integrated, accessible healthcare services by clinicians who are accountable for addressing a large majority of personal healthcare needs, developing a sustained partnership with patients, and practising in the context of family and community.”
Primary Health Care Services Sector focuses on Family Medicine as a medical specialty that provides continuous and comprehensive healthcare for individuals and families. Primary care practices provide patients with ready access to their own personal physicians, or to an established back-up physician when the primary physician is not available. Continuous monitoring process is established to ensure that the provision of PHC services is meeting the customer's expectation and professional standards.
Primary care provides patient advocacy in the healthcare system to accomplish cost-effective care through the coordination of healthcare services. It also promotes effective doctor-patient communication and encourages the role of the patient as a partner in healthcare.
Primary Health Care includes health promotion, disease prevention, health maintenance, counselling, patient education, diagnosis and treatment of acute and chronic illnesses in a variety of healthcare settings.
Vision
To be a leading model of Primary Health Care services using international standards, thus placing Dubai on the world health map.
Mission
PHC exists to provide high quality and cost effective promotive, preventive, curative and rehabilitative healthcare services to ensure a healthy community in Dubai, in a comprehensive bio-psycho-social approach in line with international standards.
Values & Principles
- Equity
- Quality & Excellence
- Effectiveness & Efficiency
- Patient Rights
- Teamwork
- Safety
- Continuity and Professional Competence
Primary Care Centres are distinguished by their level of integration into the greater health community and involvement in improving the health of the immediate community served, as well as by their emphasis on health promotion and disease prevention.
PHC consists of health centres spread throughout the Emirate of Dubai. The geographical distribution of these centres takes into consideration the ease of accessibility of patients to them. The health centres are constructed and equipped with the necessary medical facilities and staffed with qualified health workers trained to serve in this field.
We believe that coming together is a beginning; keeping together is progress; and working together is success
Health Services offered by PHC Sector
- Family medicine –Medical, Surgical, Paediatric and Gynaecological level of primary care.
- Maternal Health Services
- Child Health Services
- School Health Services
- Care of the Elderly and Handicapped
- Mental Health Services
- Dietary and Nutritional Services
- Health Education and Health Promotion
- Epidemiological Services
- Oral Health – Dental health services.
- Home Healthcare Services
- Social Services
- Port Health Services
- Specialist Clinics Services - Eye, ENT, Dermatology, etc.
- Travellers' Health Services
- Pharmaceutical Services
- Laboratory Services
- Radiological Services