What is Health Informatics?
“The science of managing information, research, education and administration for health care by applying, integrating and evaluating information technology along with associated policies and procedures, in accordance with organization cultures.”
History and Background
The Health Informatics Unit was established in Rashid Hospital in October 2006.
Since then, the unit has become the informatics forefront of the hospital.
This unit provides support to healthcare providers and managerial staff so as to optimize the appropriate use and application of information technology in order to foster patient care and administrative excellence.
To give the right information, to the right people, at the right time, at the point of care.
To use HIGH TECHNOLOGY for the purpose of “Making the life of healthcare providers and administrators easier and more efficient.”
1. To provide education and training in all the aspects of technology and communications being used in the hospital.
2. To use computer technology and telecommunications for assessing customer satisfaction.
3. To participate in improving patient care by using computer and communication technology.
4. To help other hospital departments in choosing or developing the appropriate software for improving their performance.
- Responsibilities of the Unit:
1. To create policies and procedures for the use of medical computing and communication technology inside the hospital.
2. To make healthcare info services available to clinicians at the point of care.
3. To participate in the development of the hospital’s informatics capabilities into a portfolio of patient care.
4. To identify the systems and processes that need to be defined and resolved within the hospital from the clinical point of view.
5. Receipt of complaints, comments, suggestions and queries about the informatics system and provision of ongoing support to the clinical care providers by means of technology changes and/or enhancements.
6. Evidence-based evaluation and assessment.
7. To develop and deliver the relevant educational guidelines.
8. To create web-based training classes for clinicians.
9. To ensure that information can be collected, delivered and accessed from any single point and as often as necessary.
10. To provide advice for improving communication and communication skills for clinicians and staff.
11. To demonstrate the benefits of the e-systems to clinicians, trainees and new appointees.
12. To participate in developing and implementing strategies that will propel the healthcare system towards a fully integrated computerized patient record and to help ensure the availability and security of patient data all over the hospital.
The Unit’s staff consists of seven highly qualified and experienced specialists:
Dr. Wafiq H. Shafiq – Neurosurgeon, Head of HIU
Dr. Yaser H K Abu Hajjaj – Clinical Coordinator
Eng. Marios Isaac – Network Administrator
Mr. Anas Marwan AlKateb – Clinical system administrator
Mr. Walid Adnan Keiara – Administrative Officer
Mrs. Maryam Anwer Naji – Senior Administrative Officer
Dr. Wafiq Hassan Shafiq e-mail: firstname.lastname@example.org Tel: +971 4 219 2713
Dr. Yaser HK Abu Hajjaj e-mail: YHAbuhajjaj@dha.gov.ae Tel: +971 4 219 2100
Eng. Marios Yacoob Isaac e-mail: MYIsaac@dha.gov.ae Tel: +971 4 219 2279
Walid Adnan Keiara e-mail: waKeiara@dha.gov.ae Tel: +971 4 219 2712
Anas Marwan AlKateb e-mail: email@example.com Tel: +971 4 219 2516
Maryam Anwer Naji e-mail: firstname.lastname@example.org Tel: +971 4 219 2278